Terms & Conditions

Terms & Conditions

Date: August 9, 2026

Welcome to Deligence. These Terms & Conditions (“Terms”) govern your access to and use of https://deligence.net/ and any digital marketing, SEO, website development, advertising, consulting, or related services provided by Deligence (“Deligence,” “we,” “us,” or “our”).

By accessing our website or purchasing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Our Services

Deligence provides digital marketing and technology services, which may include:

  • Search Engine Optimization (SEO)

  • Website Design and Development

  • WordPress Development

  • E-commerce Development

  • Paid Advertising and PPC Management

  • Conversion Optimization

  • Digital Marketing Strategy

  • Website Maintenance

  • Consulting and related digital services

The exact services, deliverables, timelines, fees, and requirements for a specific project will be determined by the applicable proposal, quotation, statement of work, agreement, or written communication between Deligence and the client.

2. Website Use

You may use our website for lawful purposes only.

You agree not to:

  • Use the website for unlawful or fraudulent purposes

  • Attempt to gain unauthorized access to our website or systems

  • Interfere with the operation or security of the website

  • Copy, reproduce, modify, or distribute website content without permission

  • Introduce malicious code, viruses, or harmful technology

  • Use automated systems to abuse, overload, or improperly access the website

  • Misrepresent your identity or affiliation with another person or organization

We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms have been violated.

3. Client Responsibilities

To provide our services effectively, clients may be required to provide accurate and timely information, materials, credentials, approvals, and access.

Clients are responsible for:

  • Providing accurate business and project information

  • Providing required website, hosting, advertising, analytics, or other account access

  • Supplying content, images, logos, trademarks, and other materials they have the legal right to use

  • Reviewing and approving deliverables within a reasonable timeframe

  • Communicating project requirements and changes clearly

  • Maintaining ownership and control of their third-party accounts

Delays caused by missing information, approvals, access, content, or other client dependencies may affect project timelines.

4. Project Scope

Services will be provided according to the agreed project scope.

Requests outside the agreed scope may require additional fees, time, or a separate agreement.

Examples of out-of-scope work may include:

  • Additional pages or features

  • Significant design changes

  • Additional integrations

  • New functionality

  • Additional revisions beyond the agreed limit

  • New marketing campaigns

  • Additional content creation

  • Major changes to previously approved work

We will communicate additional requirements and associated costs where reasonably possible before beginning additional work.

5. Payments and Fees

Service fees, payment schedules, deposits, recurring charges, and other financial terms will be specified in the applicable proposal, invoice, agreement, or statement of work.

Unless otherwise agreed in writing:

  • Payments must be made according to the agreed payment schedule.

  • Work may begin after the required initial payment has been received.

  • Delayed payments may result in paused services or project delays.

  • Additional work outside the agreed scope may incur additional charges.

  • Applicable taxes, transaction fees, or third-party costs may be the responsibility of the client where applicable.

6. Late or Failed Payments

If a payment is overdue, Deligence may suspend services, campaigns, development work, access to certain deliverables, or other project activities until the outstanding amount is resolved.

Any resulting delays may affect the original project timeline.

We reserve the right to pursue unpaid amounts through lawful means.

7. Refunds and Cancellations

Refund eligibility depends on the specific service, agreement, payment terms, and amount of work already completed.

Because many of our services involve time, strategy, research, development, campaign management, or customized work, completed services may not be refundable.

If you wish to cancel a service or project, you should contact us as soon as possible.

Any refund, cancellation fee, or outstanding balance will be handled according to the applicable agreement or written terms provided for the service.

8. SEO Services and Results

SEO involves factors that are outside Deligence’s control, including search engine algorithms, competitors, market conditions, website history, technical changes, and search engine policies.

We do not guarantee:

  • Specific search engine rankings

  • A particular position in Google

  • A specific amount of organic traffic

  • A specific number of leads or sales

  • Guaranteed inclusion in Google AI Overviews

  • Guaranteed results within a specific timeframe

Any projections, estimates, examples, or performance expectations provided by Deligence are not guarantees unless expressly stated otherwise in a written agreement.

9. Paid Advertising

For paid advertising services, campaign performance may depend on advertising budgets, market demand, competition, targeting, creative assets, landing pages, platform algorithms, and third-party advertising policies.

Deligence does not guarantee specific:

  • Click-through rates

  • Conversion rates

  • Cost per lead

  • Cost per acquisition

  • Revenue

  • Return on ad spend

  • Number of leads or sales

Advertising budgets paid to third-party advertising platforms are separate from Deligence’s service fees unless otherwise specified.

10. Website Development

Website development projects are performed according to the agreed specifications and scope.

After a website or deliverable has been approved by the client, subsequent changes may be treated as additional work.

Deligence aims to provide functional and responsive websites; however, we cannot guarantee that websites will remain compatible with every future browser, device, plugin, software update, hosting environment, API, or third-party service.

11. Third-Party Services

Our services may depend on third-party platforms, including but not limited to:

  • Search engines

  • Advertising platforms

  • Hosting providers

  • Domain registrars

  • Content management systems

  • Plugins and extensions

  • Analytics platforms

  • Payment processors

  • APIs

  • Social media platforms

  • Email and communication services

Deligence does not control third-party services and is not responsible for changes, outages, restrictions, policy updates, pricing changes, account suspensions, security incidents, or other issues caused by third-party providers.

Third-party fees are generally separate from Deligence’s service fees unless otherwise agreed.

12. Client Content and Materials

The client retains ownership of content, trademarks, logos, images, documents, and other materials supplied to Deligence unless otherwise agreed in writing.

By providing materials to Deligence, the client represents that they have the necessary rights, permissions, and licenses to use those materials.

The client is responsible for claims arising from materials supplied by the client that infringe the rights of another party.

13. Intellectual Property

Unless otherwise agreed in writing, Deligence retains ownership of its pre-existing materials, proprietary processes, methodologies, templates, systems, strategies, frameworks, internal tools, and know-how.

Upon full payment, the client will receive the rights to use the final deliverables specifically created for the client according to the applicable agreement.

Third-party software, plugins, themes, fonts, stock assets, APIs, and other licensed materials remain subject to their respective licenses and terms.

Nothing in these Terms transfers ownership of third-party intellectual property to the client.

14. Portfolio and Marketing Use

Unless otherwise agreed in writing, Deligence may identify a completed project or display non-confidential work in its portfolio, website, presentations, case studies, or marketing materials.

If a client requires a project to remain confidential or does not want its work displayed publicly, this should be agreed upon in writing.

15. Confidentiality

Each party may receive confidential or proprietary information belonging to the other party during a project.

Both parties agree to use reasonable measures to protect confidential information and not disclose it to unauthorized parties except where disclosure is required by law or necessary to perform the agreed services.

Information that is publicly available, independently developed, or lawfully obtained from another source is generally not considered confidential.

16. Communication and Approvals

Project communication may take place through email, messaging platforms, project management systems, video calls, or other agreed communication channels.

Clients are responsible for reviewing deliverables and providing timely feedback or approval.

If a client does not provide required feedback, information, content, or approval within a reasonable period, project timelines may be adjusted accordingly.

17. Warranties and Disclaimers

Our website and services are provided on an “as available” and “as is” basis to the extent permitted by applicable law.

While we make reasonable efforts to provide professional and reliable services, we do not guarantee that:

  • Our website will always be available or error-free

  • Services will produce a particular business result

  • Search engine rankings will remain unchanged

  • Third-party platforms will remain available or unchanged

  • Websites or software will be completely free of bugs or vulnerabilities

  • All third-party services will operate without interruption

Nothing in these Terms excludes any warranty or legal right that cannot legally be excluded.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Deligence will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business opportunities, data, goodwill, or anticipated savings arising from the use of our website or services.

Where liability cannot legally be excluded, Deligence’s liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.

19. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Deligence and its owners, employees, contractors, and service providers from claims, liabilities, damages, losses, and reasonable expenses arising from:

  • Your misuse of our website or services

  • Your violation of these Terms

  • Materials or information supplied by you

  • Your violation of another party’s rights

  • Your violation of applicable laws or regulations

20. Suspension or Termination

Deligence may suspend or terminate access to our website or services if:

  • You materially breach these Terms

  • Required payments remain unpaid

  • You engage in fraudulent or unlawful activity

  • You misuse our systems or services

  • Continued service would create a legal, security, or operational risk

Termination does not eliminate payment obligations for services already provided or amounts otherwise owed.

21. Force Majeure

Deligence will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, internet or infrastructure failures, cyber incidents, government actions, labor disruptions, platform outages, third-party service failures, or other unforeseen events.

22. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, business practices, technology, or legal requirements.

Updated Terms will be posted on this page with a revised Effective Date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

23. Governing Law

These Terms will be governed by the applicable laws identified in the agreement between Deligence and the client.

If no separate agreement specifies governing law, the applicable law and jurisdiction will be determined according to applicable legal requirements.

24. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

25. Entire Agreement

These Terms, together with any applicable proposal, statement of work, service agreement, invoice, or other written agreement between Deligence and the client, constitute the applicable agreement regarding the relevant services.

If there is a conflict between these Terms and a specific written service agreement, the specific agreement will control to the extent of the conflict.

26. Contact Us

If you have questions about these Terms & Conditions or our services, please contact Deligence through our website:

Website: https://deligence.net/

Contact: Use the contact information provided on our website.

Last Updated: August 9, 2026